Welcome to Cosmeticca. Your privacy matters to us.
Cosmeticca (a brand operated by Almouyasser Company) is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect the information you share with us when using our website or services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and store the following types of personal information:
• Name and surname
• Date of birth
• Mobile number and email address
• Shipping and billing addresses
• Order details and purchase history
• Products saved in your cart or Wishlist
• Communication preferences and customer service interactions We collect this information when you:
• Register or create an account on our site
• Place an order
• Subscribe to our newsletter
• Participate in surveys, contests, or promotional offers
• Contact us through email, phone, or other communication channels
Providing some of this information is essential for us to deliver our services. If you choose not to provide certain mandatory fields, we may not be able to fulfill your request.
2. How We Use Your Information We use your personal data to:
• Process and deliver your orders
• Communicate order confirmations and delivery updates
• Provide customer service and support
• Verify your identity and prevent fraudulent activity
• Send promotional content and product updates (you can unsubscribe at any time)
• Improve our website experience and analyze browsing behavior (via cookies)
We retain your data only as long as necessary for the intended purpose. Once no longer needed, your information will be anonymized for statistical purposes.
3. Sharing Your Information
We respect your privacy. We do not sell or rent your data.
However, we may share your information with:
• Logistics and delivery partners
• IT service providers hosting and supporting our website
• Payment processing partners
• Governmental or legal authorities if required by law, or to protect Cosmeticca’s rights, users, or the public
All third-party providers are contractually bound to safeguard your information and use it only for service-related purposes.
4. Data Security
We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our website is hosted on a secure platform with firewall and encryption standards in place.
5. Your Rights
You have the right to:
• Access your personal data
• Correct or update your information
• Request deletion of your account and data
• Withdraw consent from marketing communications
To exercise any of these rights, please contact us at:
support@cosmeticca-iraq.com
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Improve website functionality and user experience
• Analyze site traffic and performance
• Display relevant promotions based on browsing behavior You can manage cookie preferences via your browser settings.
7. Links to Third-Party Sites
Our site may contain links to external websites. We are not responsible for the privacy policies or practices of these websites. We recommend reviewing their privacy policies before sharing personal information.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes. We encourage you to review it periodically. Continued use of our services means you accept the updated policy.
Last Updated: 2025/08/01
9. Contact Us
For any questions about this Privacy Policy or your personal data, please contact our customer care team:
support@cosmeticca-iraq.com
Sunday – Thursday, 9 AM to 6 PM (Baghdad time)